The Ins & Outs of How We Do Business
Common questions based on the Maid2Sparkles reference FAQ.
How soon must I cancel my appointment?
The reference FAQ says to cancel within 24 hours of the scheduled appointment time to avoid a 50% charge. The terms page also references advance notice for schedule changes, so confirm current policy when booking.
Can I request a service that is not listed?
Yes. The reference FAQ says packages are for convenience and custom requests can be discussed for a quote.
Do I need to provide cleaning products or equipment?
No, the reference FAQ states that Maid2Sparkles provides products/materials and equipment unless you have a specific preferred supply request.
Do you wash windows?
The FAQ says inside window cleaning is available, while outside/high-rise work depends on the property and equipment requirements.
Do you offer deep carpet cleaning?
The reference FAQ says carpet cleaning is available by request with professional equipment and pricing varies.
What payments are accepted?
The reference FAQ lists debit or credit card payments through the website and PayPal.